Fast, professional and very TRUSTWORTHY…which is very important to me. We will use them in the future and I would feel good about recommending them to a friend or family member.
I JUST WANT TO TAKE THIS TIME, TO THANK YOU VERY MUCH, AS THE OPERATOR MANAGER FOR A VERY WELL DON JOB IN OUR HOUSE. WE ARE VERY IMPRESS WITH YOUR COMPANY THE UNITED WATER RESTORATION.
YOU AND YOUR CRW, WERE VERY ORGANIZE , AND HUGH, AND HIS HELPER, WERE FANTASTIC! THEY REALLY WORK IN A PROFESSIONAL STYLE, VERY RESPONSIBLE , CLEAN, AND RESPECTFUL..
AGAIN WE APPRECIATE ALL THE GOOD JOB YOU DID IN OUR HOUSE.”
“In having to deal with issues at my Mom’s house who has recently passed away, we came in contact with Justin Britt from your company as he was assigned to us for some cleanup after a plumbing leak. I have to say that it was a great pleasure to have him in charge of the drying out process at the home. Upon his return after all the work had been done, I was in a panic as the leak had returned. Justin knowing that I was still reeling from the passing of my Mom, went above and beyond the call of his job, to help us locate where the leak was that the plumber from a different company had missed. He not only located the problem, he helped my husband tear up the carpeting and remove it. He is a great asset to your company, and I sense he has a great rapport with his clients, as he demonstrated that to us. Because of him, I will not hesitate to use your company in the future should we require any water restoration issues, and will make sure if anyone is ever looking for any kind of restoration from water damage, we will most definitely recommend your company to them. Justin Britt is a 10, and your company is made better by having him as an employee!!”
“I had your crew over to check my place. I was amazed at the timely response to my request and found your company to be very helpful and knowledgeable and would use your company again.
Thank you for your prompt service”
“Hugo did a fantastic job. He was very professional and basically saved the day. I could not be more pleased with Hugo.”
“I have appreciated the daily visits from Dave and he has put up with all of my questions! He is very professional and a credit to your company.”
“My husband and I, Joe Rebuck, just wanted to extend our gratitude for the excellent service we have received this week from Aldo. I was so stressed out on Monday from our leak issue and Aldo came in and quickly calmed our nerves. He explained every little detail and answered my many questions which left me feeling like we really chose a company that had our best interest at hand. It is truly hard to find people that care the way Aldo does these days. I would recommend your company to anyone- especially Aldo. He most certainly is an asset to your company!
Thanks again for all your hard work Aldo.. it does not go unnoticed!”
“We came home from vacation and shortly after the shower leaked and the water travelled out of the bathroom, across the hardwood floor as well as behind the tub and straight into a bedroom closet. Our household consists of four women who don’t know much about what to do in a situation like this.
Thankfully, a plumber recommended your company and our new hero, Aldo Valdez arrived. He quickly assessed the situation and put our collective minds at ease. In detail, he advised us of what needed to be done and had a crew here right away. They covered our hardwood floors, pulled back carpet, got the big drying machines in and monitored the progress over the last few days. Aldo discussed with us our options as how this incident could be handled through our insurance company and provided us with all the phone numbers and information we needed. He gave us his business cards, took pictures and made himself readily available to us as well as the adjuster, plumber and insurance company.
We just wanted you to know that you have an extremely hard working,professional, thoroughly competent employee under your roof who is also very kind and courteous.
We hope he is as valued by his employer as he is by this household.
Thank you Aldo and thank you United Water Restoration Group!”
“I want to thank you for your team in Naples headed by Ben B. and their professional service with regard to my water and mold disaster. They came quickly and stopped the problem from spreading and worked hard to make my home safe and healthy again. Ben was a pleasure to work with and he made me feel that I was in good hands in a bad situation.”
“I came home at 11 PM last Thursday night to find my home flooded from a water line break. I called United Water Restoration Group and within 20 minutes, your Team was knocking on my door ready to help. Because of his timely response, he prevented further damage from occurring. He was knowledgeable and quick to address all issues caused by the water. There is no better water restoration company out there!!!!! Thanks a million!”
“Sheldon did such a wonderful job for us. His response time from the call was within a half hour. He totally thrilled us. He was very polite and thorough and explained everything so well…. When he was finished we couldn’t even tell he had been there”
to explain every step in detail before he started the work. Which made me feel very comfortable. You have a wonderful employee and I shall refer your company’s services to any that are in need. This is much to do with Mr. Rojas.”
“I want to thank United Water Restoration Group for your immediate response to my emergency call when the water heater failed in my home and water had overflowed into various rooms in my house. I was very pleased with your technician, Dave, who identified the problem and dried up my home as quickly as possible. He was very professional and knowledgeable. United Water Restoration Group worked directly with my insurance company with the claim and were very resourceful. I would highly recommend this company to anyone who has water damage to their home!””
“Highly Recommend! I do Home Watch for several properties in Naples, FL. United Water Restoration took care of a flood at our community clubhouse and we were extremely pleased with the job they did. When the owners of one of my properties said they would like their carpet and tile cleaned before they returned to Naples I thought of United Water Restoration. Bill did a great job at the property – pleasant, punctual and a perfectionist when it came to the job. The price was more than fair and the homeowners were very happy. The carpet, tile and grout looked like new. I highly recommend them.”
“Fast service and on time. I very satisfied with united water restoration. Good job Mike …”
“I use united water restoration for all my customer that have or have had water or mold damage. They a professional in aspects of there service, I’ve never had any issues with them. All my customers have been fully satisfied with there service. They take each job from start to finish and there restoration work is top notch. Thanks, Jeff president of Plumb Crazy Plumbers, Inc.”
“Great service, great guys, thank you!”
“I am Patricia Moore, we spoke ever so briefly last Tuesday when Derrick was kind enough to refer me to your company for our problem here with mold under our kitchen sink. We now have Balazs working closely with us who has been just great. Your company deserves very high praise indeed.”
“We were greatly impressed with the prompt response to our water problem. Mike came and gave us information of what was needed to be done and then agreed to handle the situation. He followed up daily and provided us with the good news and what reconstruction was needed to complete our rebuild. We were very pleased to learn that United Water Restoration also is licensed as a general contractor and they did a fantastic job on the rebuild.”
“Thank you United Water Restoration for responding so quickly to my home. I have a home in Naples, Fl and my dishwasher started to leak water everywhere. I called United Water Restoration and they offered me a free estimate. Two gentlemen arrived at my house in 20 minutes and they not only cleaned up all the water but put my mind at ease by explaining that these things happen – and not to worry – they will only do what is needed to be done. I am very grateful for them.”
“I came home at 11 PM last Thursday night to find my home flooded from a water line break. I called United Water Restoration Group and within 20 minutes, Balazs was knocking on my door ready to help. Because of his timely response, he prevented further damage occuring. He was knowledgabel and quick to address all issues caused by the water. There is no better water restoration company out there!!!!! Thanks a million!”
“On August 17, 2012 I experienced a water leak which flooded my home. Fortunately my plumber referred me to your exemplary employee Mr. Rojas. I called and within the hour Mr. Rojas was at my door. He was patient, helpful and polite. He took the time to explain every step in detail before he started the work. Which made me feel very comfortable. You have a wonderful employee and I shall refer your company’s services to any that are in need. This is much to do with Mr. Rojas.”
“I want to thank United Water Restoration Group for your immediate response to my emergency call when the water heater failed in my home and water had overflowed into various rooms in my house. I was very pleased with your technician, Dave, who identified the problem and dried up my home as quickly as possible. He was very professional and knowledgeable. United Water Restoration Group worked directly with my insurance company with the claim and were very resourceful. I would highly recommend this company to anyone who has water damage to their home!”