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7 Things to Look For When Choosing A Water Damage Restoration Company

water damage restoration

There are likely many services offering water damage restoration near me, but how do you pick the best one for your particular problem? The following seven things should help make that decision easier.

Licensed and Insured

You should never trust the integrity of your home to just anybody. It is likely that after a home disaster, you will be approached by several businesses claiming to have your best interest in mind. Unfortunately, not all of these companies are legitimate. Therefore, the first thing you should look for in a restoration company is that they are licensed and insured. Every state has regulations in place that any disaster cleanup specialist is required to know. These professionals prove their knowledge through examinations and apprenticeships. Beyond a license, you should make sure that any company you hire is insured. If you hire an uninsured or underinsured company, then you could be on the hook for damages in the event of an accident.

Response Time

Response time is crucial, especially when dealing with water damage. Water continues to damage the integrity of your property, even as it sits. The contamination levels rise with each passing day and porous items become more susceptible to other harmful elements, like mold. Therefore, when dealing with a water disaster, you want a company that will be there right after you call. Look for companies that offer same-day assessments. Some of the best restoration companies will arrive at your home within 15 minutes of receiving your call.

References and Reviews

Never take a water damage repair company representative at their word. Many salespeople receive a commission upon a signed contract, which means some employees are more focused on their paycheck than what’s best for your home. Therefore, ask for references and check reviews of the company you want to hire. Don’t just look for the positive reviews. Look at the negative comments and see if the reviewer is being fair or merely aggressive. Any reputable company should not have an issue with your request for references.

Knowledge of Insurance Processes

A water disaster recovery is a complicated and complex issue that likely involves your insurance company. If you are like most people, you are not familiar with the ins-and-outs of the claims process, which is why it is helpful to hire a contractor who is. Many reputable restoration companies have a keen understanding of the rules and regulations of insurers because they work with them on a regular basis. Therefore, when you are dealing with a water disaster, find a remediation company that is more than willing to take the reins on communicating with your insurer. See, a good remediation specialist can also be your advocate.

Assessment and Thorough Estimate

Most restoration companies offer free evaluations of your property and any sustained damage. However, not every company provides a detailed plan for recovery or itemization of the necessary repairs. As a homeowner, it is beneficial to understand as much of the restoration process as possible. Therefore, when it comes to hiring a remediation business, find one that is more than willing to dissect the costs and the estimate until you are comfortable and understand the quoted price.

Techniques and Tools

A water damage restoration company is often only as good as the tools and techniques they use, which can be broken down even further into the training their employees receive. Consequently, you want to work with a business that puts its training and workers first. Find an organization that boasts about their training and certification, so you know that they are willing to put in the time, effort, and expense to ensure that your home is restored.


Last, you want a company that exudes respect. You want to hire people who show an interest in your experience, and who express compassion for your predicament. While some restoration businesses are only interested in quickly resolving a problem and moving on, you want to find a company that takes the time to understand your home and fix it right.

When you experience a water disaster, do not go with the first company that contacts you for remediation services. Take a moment and research the number of companies available. Look for water damage restoration companies with quick response times and dedicated, licensed teams, like United Water Restoration Group, and hire them.

We provide services in Ormond Beach, Florida, Jacksonville, Florida, Daytona Beach, Florida, Orlando, Florida, Tampa, Florida, Melbourne, Florida, and many other locations around Florida!